Frequently Asked Questions
Everything you need to know about your Beyond Power gear.
How long does shipping take for heavy gym equipment?
Standard shipping typically takes 5-10 business days. Larger strength equipment may require freight shipping, which includes a scheduled delivery window to ensure your gear arrives safely.
What is your return policy on fitness gear?
We offer a 30-day satisfaction guarantee. If your equipment isn't helping you reach your goals, you can return it in its original packaging for a full refund, minus shipping costs.
Do you offer warranties on Beyond Power products?
Yes, all our structural frames come with a lifetime warranty, while moving parts and electronics are covered for 2 years against manufacturing defects.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger equipment purchases.
Is assembly required for your power racks and benches?
Most of our heavy equipment requires some assembly. We provide detailed digital manuals and video tutorials, and we also offer professional assembly services at checkout for select locations.